RETURN & REFUND POLICY

Last Updated: 01 December 2025

1. Custom Furniture

• No returns on custom or made-to-order items.
• These are manufactured specifically for your measurements and selections.

2. Ready-Made Products

Eligible for replacement only if:

• Product is damaged on arrival
• Wrong item delivered
• Manufacturing defect visible at first use

3. Reporting Time

• Any issue must be reported within 24 hours of delivery.
• Photos + video proof required.

4. Refunds

Refunds apply ONLY if:

• Payment was made but product is unavailable
• Duplicate payment occurred

5. Non-Refundable

• Custom orders
• Used or damaged items
• Items damaged due to mishandling, water, or relocation